Need help with Tapp Market?

What is Tapp Market?

Tapp Market is a mobile marketplace that enables people to shop online with cash. You can buy from Tapp Market even if you don’t have a credit card or a bank account.

What can I do with Tapp Market?

With Tapp Market, you can buy phone load, gaming vouchers, and app store credits. You can also pay your bills, purchase prepaid electricity, and prepaid cable and internet TV credits. Soon, you will also be able to do other online transactions such as paying for flights and hotels, and purchasing goods – just keep checking the app for new products that we are continually introducing into the marketplace.

How do I start using Tapp Market?

Download Tapp Market app from Google Play to your Android device. Sign in as a customer and locate your nearest Tapp agent using the Agents map in the app. You can browse all goods and services on Tapp Market and select those that you would like to buy. Then visit your nearest Tapp agent and pay for your purchases with cash.

You can also choose to transact directly through the app. To do this, top up your Tapp Wallet by purchasing Tapp Coins through a Tapp agent. Then in the main menu, click on the DEPOSIT button and enter the promo code provided by the agent. As you make each purchase through the app, your Tapp Wallet balance will be deducted the amount of each transaction.

What goods and services I can find on Tapp Market?

As of February 2017, you can find goods and services from these categories on Tapp Market:

– Phone Loads (Globe, Smart, Sun, Talk N Text, Touch Mobile, PLDT, ABS-CBN, Marino)
– Prepaid TV (Dream, GSAT, Cignal, iFlix, SkyPrepaid)
– Game Loads (MOL, Steam Wallet, Blizzard, Garena, Cherry, Level Up, Ran, Game Club, Lead Hope)
– App Store Credits (Google Play, iTunes)
– Prepaid Electricity (Meralco)
– Tapp Coins

We are continually adding more products and services on Tapp Market – just keep checking the app or follow us on Facebook to be updated on the latest offerings.

Do I need a credit card or bank account to be able to buy from Tapp Market?

No, you don’t need credit card or bank account for buying from Tapp Market. You just need to locate your nearest Tapp agent and pay with cash. Alternatively, you can top up your Tapp Wallet account by purchasing Tapp Coins from a Tapp agent.

Tapp agents have the added options of topping up their Tapp Wallet through bank deposit, online bank transfer, and payment/bayad centers.

How can I download Tapp Market to my mobile?

Tapp Market is available for Android phones from Google Play Store.
Open Google Play Store on your phone, search for Tapp Market, and download the app.

How can I find my nearest Tapp agent?

You can locate your nearest Tapp agent through the Agents map in the Tapp Market app. You can access this through the Agents tab in the app.

Is it safe to download Tapp Market app from Google Play to my mobile?

It is safe to download Tapp Market app from Google Play. Do not install copies from other sources and make sure to avail of new app updates only from Google Play.
Tapp Market is built to handle transactions securely and reliably. We take great care in ensuring our customers are satisfied with the service we provide. Our Customer Service team is happy to assist you with any questions you have.

How can I become a Tapp agent?

Becoming a Tapp Agent is easy. Simply download the Tapp Market app from Google Play to your Android device and follow these 5 simple steps.

  1. Sign in as a user. Open the app and create a new user account.
  2. Register as an agent. Click Become a Tapp Agent on the main menu and fill in additional details about yourself.
  3. Announce your location. Add your location to the Agents map and help customers to find you.
  4. Make a deposit. The amount you deposit is used as trading balance when you sell to customers. You can choose from a variety of options to make your deposit.
  5. Start selling. Sell goods and services from Tapp Market to your customers. Customers pay you in cash and you earn commission on every sale.

 

How do I top up my Tapp Wallet?

If you are a USER:

  1. Purchase Tapp Coins from a Tapp agent.
  2. On the app’s main menu, click on the DEPOSIT button.
  3. Enter the promo code provided by the Tapp agent then click the REDEEM button.

If you are an AGENT:

  1. On the app’s main menu, click on the DEPOSIT button.
  2. Enter the amount you wish to deposit.
  3. Choose your preferred payment option. You can choose from (a) online banking; (b) over-the-counter / ATM banking; or (c) over-the-counter payment/bayad centers.
  4. You will be provided a reference number and detailed instructions on how to complete the deposit.

IMPORTANT: Please read the instructions carefully and ensure that you follow all the steps as detailed. For certain options, there will be a deadline to take note of or a validation step that you need to do upon completing the deposit. Certain options also charge a convenience fee.

What are Tapp Coins?

Tapp Coins are prepaid e-vouchers in certain denominations (currently available at values of Php20, Php50, Php100 and Php200) that can be sold or transferred to Tapp agents or users. These can then in turn be used to purchase items on Tapp Market (for Tapp users) or sell goods / services (for Tapp agents).